Expert Data Recovery, Mac Repair and Apple Support for Petaluma CA

MacAdvantage has earned our trust through expert knowledge, work ethic & integrity - refreshing calm amidst a crisis. ~ Jeanette Wetenkamp, Production Director, Friedman's Home Improvement

It's a rare pleasure to deal with someone so utterly competent at what they do. ~ Beverly Kavanaugh, Cinnabar School, Petaluma, CA  click for more teacher educator reviews

Thank you for retrieving all our data. I can’t begin to tell you how grateful we are. ~ Juliet Pokorny, Development Director, Cinnabar Theater, Petaluma, CA

Shawn did a great job.  Quick and painless.  My computer is back up and running again. ~ Michael Gonzalez, Owner, Gallery One, Petaluma, California click for more artist and art curators and gallery reviews

There is a reason Tam and company keeps getting 5-star reviews. I brought them my IMac hard drive (found to be faulty at the Apple store) and Tam was able to recover ALL the data from it! Also, it was on time and spot on our original estimate. Mac Advantage is now our "go-to" people when computer problem arise. I could not recommend them more highly. ~ Capt. Glenn Molder, Virgin America Airlines, Commercial Pilot, Petaluma, CA

I want you to know how much I respect your honesty. You could have easily charged me for data retrieval and no one would have known. My mac is running better now than when it was new. ~ Ted Lindquist, Police Detective, Ret. Petaluma, CA  click for more honesty and integrity reviews

You’re a very ethical business! I want to thank you for all your efforts on my behalf. At the end of the day, it’s only a machine. I’m glad I found you. ~ Jim Brandon, Building Contractor, Petaluma, CA                             click for more contractor reviews

You have been profoundly helpful! Now I get to be Queen for a Day with my Mom, since I’ll be able to get her syncing her three devices again ~ Natasha Hauswald, Petaluma, CA

I’ve had really good experiences with you. I trust you. ~ Michael Hansen, Owner, Old Chicago Pizza, Petaluma, CA

Tam did an amazing job! I’m posting on FaceBook: If anyone in the North Bay needs mac support, MacAdvantage is the place to go!  ~ Mike Doran, Photographer, D&W Images, Petaluma, CA

Thank you so much for demystifying my computer! With little money and time, I’m now able to function in the tech world...for now, I’m in awe!  ~ Jeanie Rutherford, Petaluma, CA

Words cannot describe The Mac Advantage, but I'll try: Impeccable customer service. Pleasant interactions. budget-scaled alternatives. Blazing fast turnaround. Tam, you're a wealth of knowledge - and way too humble. Seldom do you find integrity in business of this caliber. Apple Store, follow the teachings of The Mac Advantage. ~ Mike Hollibaugh, Artist, Light Refreshments, Self-Sustaining, Light-Centric Art, Petaluma CA

You guys are the very best & I would not ever consider taking my Apple computer to anyone else. Thank you so very much for providing the best service & caring staff. I appreciate you big time. ~ Mona Weiss, Property Manager & Standard of Excellence Home Appliances, Petaluma, CA

Thanks for your good work on my MacBook Pro! ~ Joop Delahaye, PT, Kaiser Permanente Medical Group, Petaluma, CA

We found our "go to" Mac experts finally - Mac Advantage! The best customer service persons on the planet! Honest, extremely helpful, super knowledgeable = Mac Advantage! ~ May & Lewis Wong, Current FX, Pool, Spa, & Electrical, Petaluma, CA

I highly HIGHLY recommend MacAdvantage to anyone facing problems with their Apple computer. I called around and did not get a good feeling about many of the other mac computer repair places. Immediately I did with Mac Advantage. Tam was incredibly calm, knowledgeable and competent. His prices were incredibly reasonable and he really, really wants to help and is generous with his time. It is so rare to find a service company that really represents generosity and calmness as well as competence. Tam Advantage is all you need. Run don't walk. Thanks Tam!! ~ Sarah Middleton, MA. LE. CD, CPD (DONA), Birth and Postpartum Doula, Overnight Doula, Licensed Pregnancy Massage Therapist and Private Childbirth Educator, Co Founder, The Blue Sky Project, Petaluma, CA

Tam was very helpful about which MB to purchase & with upgrading. ~ Jim Ghilotti, Ghilotti Construction, Petaluma, CA

Thank you so very much for staying late, and helping me wade thru my current quagmire. Neither AT&T, nor Yahoo’s nonexistent help, nor the Apple Store Geniuses could help me figure out what was wrong with my email. i needed you. You may quote me in promoting & praising your smarts. Highly competent, excellent technicians who know their macs, inside and out. Sweet, calm people, who are pros at helping me unravel impermeable puzzles. My songs and my pictures are back the relief is enormous. ~ Pamela F Smith, Artist, Petaluma, California

Thank you so much for demystifying my computer! With little money and time, I’m now able to function in the tech world...for now, I’m in awe!  ~ Jeanie Rutherford, Petaluma, CA

I did not call first, dropped in, had a positive experience from start to finish. I was impressed by how smoothly the whole process went. I will definitely recommend you, this was a much better experience than with my local Mac shop. ~ Stefanie Given, Sonoma, CA

Thanks for the mac help. Your physical space and assistance is refreshingly so unlike the Apple store at the mall – whew, thanks!  ~ Tammara Norman, Landscape Architect, Petaluma, CA

It is perfect—set up and I am using it at this moment. Printer is sooooo much faster.  Thank you for making the whole mac purchase and set up so easy. ~ Jane Person, Social Worker, ret. and Writer, Petaluma, CA

Both the Apple Store in Santa Rosa and the aircraft mechanic at the Petaluma Airport recommended Tam for aviation apps support and iPad repair. As a pilot himself, Tam is uniquely qualified to help with aviation applications and related iPad issues. He offers remote support for both my iPad & MacBook, so he’s there to help wherever in the world I happen to be. Then, whenever I’m in Sonoma County, I stop by the shop for a hardware tune up. With a growing staff of Apple Certified Mac Technicians - several of them with more than 15 years experience as mac techs - there’s not a problem they can’t fix - quickly, superbly and economically too. ~ Aja Dizon, Pilot, Paris, France and Petaluma, CA, USA

As I told Brandon as I was leaving, he and Tam are worth their weight in gold!  I am SO thankful to have MacAdvantage as my computer resource. Laurelai is quick to respond when I call or email, and I totally appreciate that as well. Check in is quick, my needs are written and understood in detail, and everything is taken care of much quicker than anticipated.  I'm always impressed.  There is a friendliness and calmness about the people and place of business that I love.  This is the best computer help I've ever received, and I recommend MacAdvantage to every Mac user I know! ~ Shoshana Bennet Ph.D., Clinical Psychology Medical Consultant, Petaluma Wheelmen Cycling

I always trust that Tam has by best interest at heart and that you will do everything to help get my system working again. I so appreciate the character of your business and your calm timely attention when something dramatic has happened to my drive! More and more the computer and internet does everything in my world from finding phone/map listings to complicated necessary communications and so to be without it is a major disruption. I always understand what problems you are addressing and appreciate the way it is communicated to me in human terms - not tech speak. ~ Corey Hitchcock, Artist, Sculptor, Videographer, Petaluma, California

Tam at Mac Advantage is wonderful. He can log on to your computer remotely. He has a very calming influence on my life. ~ Jane Murphy, Artist, Aerial Perspective Paintings, Jane Murphy Designs, Petaluma, California

Mac Advantage is a great local resource.   To be able to get my data transferred quickly when my old laptop failed and I was scheduled to go on a trip in less than 48 hours was great.  As always, Tam is a thoughtful and helpful person to work with, and the work was/is done reliably.  We'll keep coming back and referring friends. ~ David Stevens, Christian Science Practitioner, Petaluma, CA

You transferred my iPod click wheel files to my MacBook Pro, and I just wanted to say thanks and let you know all files are there--okay to recycle my old iPod now. I told you I'd let you know and I'm sorry, but it slipped my mind. Thanks again for saving my music! ~ Peter Stein, Writer, Stein Creative, Petaluma, CA

I have been going to Mac Advantage for years now starting with my Mac Quicksilver crashing (and them recovering it) to what I have now - a Mac book pro.  I have nothing, but glowing words for this business!  If you want friendly customer service, knowledgeable people who know Macs inside and out and timely service, then this is where you want to take your business. ~ Collette Michaud, Collette Michaud Design, Petaluma, CA

Thanks again for the database emergency service. I know you had other appointments and that you squeezed us in. ~ Shannon Lemme, Project Manager / Designer, Pomegranate Communications, Inc., Petaluma, CA

I want you to know how much I respect your honesty. You could have easily charged me for data retrieval and no one would have known. My mac is running better now than when it was new. ~ Ted Lindquist, Police Detective, Ret., Petaluma, CA

You’re a very ethical business! I want to thank you for all your efforts on my behalf. At the end of the day, it’s only a machine. I’m glad I found you. ~ Jim Brandon, Petaluma, CA

Frustrated, as I was, with a reduction in speed and other problems that several visits to Mac stores in San Diego did nothing to alleviate, Tam applied his magic today and I will certainly Yelp and Facebook excerpts from this email to sing your praises. My thanks for such conscientious and effective service and pleasantry. I want to express not only my appreciation for the expertise and patient care (pun intended) that Tam delivered both on phone and especially at the shop, but also to let you know that up to this visit I was not a Mac adherent, having spent my prior years as a pc user (as well as building and networking my English classroom at Petaluma High with 30+ pc's).  When I came home after today's visit and used this now upgraded MacBook, I'm a convert. Such a dramatic shift in speed that my mac is now equal to the two desktop pcs I own that are two years newer.  I'm surprised and delighted.  My daughter, who won't dirty her hands on either of our home pc's (and from whom I inherited this Mac after gifting her a MacBook Pro upon her university graduation last year) likely won't believe the change in this computer as she had difficulties in upgrading the OS. Most assuredly I'll pass this on to Mac users I know. 

~ Robert Liroff, English Teacher, Petaluma High

A local company whose prime directive seems to be great service in a friendly and timely fashion at extremely reasonable rates, I would not hesitate to recommend them for Apple support or Mac Help.   ~ Jack Haye, Industrial Light & Magic; Burning Man, Petaluma, CA

Now I really understand how bluetooth works and my comcast modems. Tam was great! ~ Roxanna Marinak, Artist, Jeweler, Pearls Roxanna, Petaluma, CA

I’m extremely appreciative of all the extra time you gave me - so much so that I’m bringing Tam a nice fruit tree by way of thanks! ~ Suzanne Biaggi, Sculptor & Amateur Photographer, Petaluma, CA

Thanks so much, Tam & Alejandra! I’m up and running again, and can finish my work. Have a great summer! ~ Craig Coss, Illustrator, Petaluma, CA

Thank you so much for your patience and time with my mac repair. You are all so wonderful. I always recommend MacAdvantage to everyone. ~ Susan Herman, Petaluma, CA

You guys are awesome! Your mac service is really good! ~ Crystal White, Petaluma, CA

You’ve already set the bar high, by calling me back and understanding the issue I was having with my MacBook Air. I’d already gone to the geniuses at the Apple Store and it was a horrible experience. ~ Cathleen Butler, Petaluma, CA (Exquisite penmanship! MacAdv Team)

Best experience ever of repair / non-repair :) Cosmetic fix of the arrow key on my MacBook Pro keyboard - while I waited. Thanks! ~ Keith Thompson, Petaluma, CA

All seems to be going well…thank you again. I look forward to doing business with you in 2017. ~ Kevin Briggs, Author of Guardian of the Golden Gate, Petaluma, CA

I really trust Tam. He has done a lot of good work for us. Even though this bluetooth keyboard for my Samsung tablet isn’t an Apple product, I’d rather have Tam look at it. ~ Kye Moore Prescott, Etching  and Printing, Divine Design, Petaluma, CA

I want to thank you and the MacAdvantage team for all your help with my troubled iMac. ~ Ben Sowers, Petaluma, CA

My Mac is smoother than it has been in a long while. ~ Jim Matto-Shepard, Petaluma, CA

I have been going to Mac Advantage for over two years now starting with my Mac Quicksilver crashing (and them recovering it) to what I have now - a mac book pro.  I have nothing, but glowing words for this business!  If you want friendly customer service, knowledgeable people who know Macs inside and out and timely service, then this is where you want to take your business! My latest issue was with Mobileme and related calendar syncing issues.  I first went to the Mac Genius Bar at SR Plaza Mall where they spent 2.5 hours on it and didn't fix the problem.  Yes, the service was free, but my time which didn't even include driving from Petaluma and back wasn't.  Recently, I let Mac Advantage take a look at the Mobileme issue while I was getting my DVD replaced there; Tam and Brandon fixed the problem, which turned out to be not an easy fix, but they stuck with it and until they got it working. Tam and his team always greet me with a smile and gladly answer any questions I have, no matter how simple or elementary in nature.  I'm so thankful to have such a great company nearby to call on for Mac service and/or questions. ~ Collette Michaud, Children’s Musuem of Santa Rosa, Michelle Michaud Design

I love you guys! I got my mac from you. Yay. You’re there! ~ Michelle Adcock, Petaluma, CA

Tam is one of my heroes now! Thank him for his excellent work & knowledge.

Tam let me know Apple would repair my MacBook free of charge even though it was out of warranty. ~ Tom Pittard, Artist, Petaluma, CA

Heard good things about you. ~ Tom Pittard, Artist, Petaluma, CA

Yes, I am very happy, indeed I am 100% satisfied with your service, and am so glad to have found you guys! I will recommend Mac Advantage to others. ~ Nina Canal, Petaluma, CA

Tam always provides excellent much needed service. MacAdvantage you are a vital resource for my business. THANK YOU! ~ Ed Roualdes, Contractor, Petaluma, CA

When Tam came out to my house, it was fabulous! ~ Alexis Scarborough, Artist/ Musician, Petaluma, CA

Great service at a very reasonable price. Tam set very realistic expectations upfront and...exceeded them. He provided this service in a very timely manner.  I highly recommend this place. ~ Shyam Rajan, Petaluma, CA

We’re so happy with your services at amber allen. ~ Theresa Nelson, Nelson Financial Services, Petaluma, CA

Thank you very much for having this ready for us the same day! ~ Dr. Marc Weiner, DC, Petaluma, CA

Sutter is a mac genius! ~ Ed Smith, Ed Smith Photography, Petaluma, CA

I’ve brought my computers to your home repair business numerous times and have been very satisfied with the timeliness and quality of service you provided. ~ Madelyn J. Crafts, Interior Designer, Petaluma, CA

You’re a wizard. I’m so glad I called! I needed mail to receive contest submissions today. ~ Jeanne L. Jusaitis, Retired Teacher, Petaluma, CA

I backed up my hard drive last night. Feel much better now. Thanks you guys. You always have my back. ~ Jane Murphy, Artist, Petaluma, CA

Thank you guys, I appreciate you. ~ Cathy Senestraro, Nurse, Petaluma, CA

MacAdvantage is the right place. I wouldn’t go anywhere else. I’m glad I found you. ~ Becci Greene, Petaluma, CA

I don’t care what it will cost to fix. I appreciate your help and would like to do the repair with you at MacAdvantage. ~ Mayra Diaz, Installation SE, Petaluma, CA

Ive heard such high regards about you. ~ Sherry Hinrichs, Financial Planner, Petaluma, CA

Just wanted to thank you for providing the very hidden file path for locating my previous iBooks that were not transferred when we merged multiple users….Without your help, I would have had no way to even know where to look - even after checking on Apple community help forums! Now all my 1,300+ books are now back together again!  Here’s hoping I have time to read them! ~ Jessica Vann Gardner, Executive Director, Petaluma Visitors Program, Petaluma, CA

From calling the first and second time your staff has been wonderful ~ Jessica Vann Gardner, Executive Director, Petaluma Visitors Program, Petaluma, CA

I looked for the worst review & there were none with less than 4 stars! ~ David Evershed, Petaluma, CA

You guys are great! You come highly recommended by DriveSavers & The Apple Store in Santa Rosa. I’m so glad I found you! I’m a happy girl!! ~ Susan Lawler, Petaluma, CA

You always anticipate your client’s needs. It’s wonderful working with you. Having my data transferred to the external hard drive, while resolving the issues with my Mac, will allow me to continue working. ~ Basil Adams, Petaluma, CA

The onsite service with Tam was great! But I wasn’t surprised ~ Amy Ray, Amy Ray Design, Petaluma, CA

Everyone is so personable, helpful & efficient. It’s such a pleasure going to MacAdvantage,I almost find myself wishing things will break. ~ Kathyrn DeLaszlo, Petaluma, CA

Tam Nguyen, Solving Mac problems by you and your super team is pure magic. And makes my use of my Mac Book Air 100% better and easier. I know it’s 5 minutes for you, but it saves me 5 hours on my own, and prevents me from throwing the mac against a wall for that matter. Thank you, thank you. Best of success, health & happiness.                                                                  ~ Peter Howley, Author, “The Secret to Winning”, Howley Management Group, Petaluma, CA

You guys do miracles! ~ Cathy Reeves, Petaluma, CA

Thank you for your quick action and the best service for maintenance on my Imac OS X! You most certainly met the goals I needed in the fix of my imac- always! Thank you tam for spending ample time helping me to understand the issues of my imac today and your sound advice and recommendations for upgrading my imac. You are my GO TO for all my imac maintenance problems and questions. There is no other business that compares to MacAdvantage’s brilliant knowledge and great service for mac users! I’d say don’t go anywhere else, only to MacAdvantage! Thank you and keep smiling!” ~ May Wong and Wayne Lewis, Pool Spa & Electrical, Petaluma, CA

As ever, the service was impeccable and fast. Tam has a wonderful way of empowering a non-geek like myself to a better understanding of our connectivity chain and how to understand what my Mac is trying to tell me. ~ Margaret Pick, Pacific Vista Productions, Petaluma, CA

Thanks to Tam for a professional & enjoyable service. ~ William Emerson, Pre & Prenatal Psychology, Writer, Lecturer, Professor, Emerson Training Seminars, Petaluma, CA

As always, great service.  Love and appreciate you all. ~ William Emerson, Pre & Prenatal Psychology, Writer, Lecturer, Professor, Emerson Training Seminars, Petaluma, CA

I second, third, fourth, fifth Tam at Mac Advantage, best computer service ever and the most pleasant, calm, incredibly knowledgeable person to work with! ~ Kellie Delario, Photographer, Petaluma, CA

I have my info and I am so pleased! Thanks again for everything. ~ Tony Johnson, Photographer, Petaluma, CA

Thank you so much for the fantastic service/repair!! ~ Susan Smith, Petaluma, CA

I highly value how responsive and genuine Tam and others have been. I look forward to using your services in the future.  Many thanks. ~ Gerry Holt, Petaluma, CA

I am extremely pleased with your services. I spoke with Tam in the morning of Monday, March 21 for upgrading RAM on my MacBook Pro. After checking if he had necessary memory parts on hand, he told me to come by your store in the afternoon. I brought my MacBook Pro to the shop on Monday afternoon, and Tam installed RAM right. Friendly and efficient services to easy parking, I am a happy customer. Those who recommended MacAdvantage to me are absolutely right and I highly recommend MacAdvantage to anyone who needs services for Mac products. ~ Junko Rich, Petaluma, CA

Great follow-up, great email!! Thanks for the receipt. Left with an overall really good experience. Thanks for solving the problem, and finding the bad chips. I will be sending you everyone who I get in conversations with about MAC. Don’t have to wait till there is a problem.... I will ask them if they have heard of you and suggest you as resource & repair. Until next time... ~ Don Morshead, Realtor/Broker, Welcome Home Realty, Petaluma CA

Your company has been a great help with my Mac over the years. ~ Pete Castagnetta, Petaluma, CA

Thanks for sending the receipt.  Your service is excellent, and the techs are always very knowledgeable!   I hope I won’t have future issues, but if and when I do, I’ll definitely be calling you. ~ Patricia Buckley, Petaluma, CA

When anyone mentions Mac problems I say: I’ve got the guy! Tam’s so great. ~ Kirk Snelling, Petaluma, CA

Sometimes I feel like I’m just talking rubbish, but when you say it all back to me so clearly, I feel so much more relaxed. You’ve been incredibly helpful, Laurelai.  ~ Mike Loades, Historian, Host, Director, The History Channel

After having a major meltdown with my MacBook Pro, I had gone to several places searching for someone to help. I had spilt water on my laptop in the evening and did not find this out unfortunately until the next morning. The first place I took it to cleaned it up, it worked while it was plugged in, but the battery itself was dead and screen had some water damage. After a few days, the screen completely died leaving me in panic over all my data. When I took it back to the first place they didn't have much to say besides having to pay quite a bit to replace the screen so then I went to Best Buy for a quote from Geeksquad and that was an even higher quote. I just wanted my data at this point, luckily I was suggested to take it to Mac Advantage and I can happily say they saved my butt! Tam was awesome, provided me a hard drive to purchase and was able to get all my info! On top of that, he was able to get my computer to function if hooked up to an external display which he walked me through how to do and what I would need. When I had asked other places they had said it wasn't able to work like that so I am beyond happy to have my data and the excellent service and help Tam and his group provided! Any future issues I will be taking my computer to them! ~ Katharine Bennett, Petaluma, CA

Hi there Mac Advantage, Your service is always amazing! Thanks you so much for all you do. ~ Sarah Healy, Petaluma, CA

I don’t freak out or panic when something goes wrong with my computer anymore. Coming here is like therapy for my computer. He doesn’t get rattled and there is something about him that is very calming. You guys are awesome. ~ Jane Murphy Designs, Artist, Petaluma, CA

Thank you all at Mac Advantage so very much for your invaluable help. ~ Janis Couvreux, Huffington Post, Petaluma, CA

While reading this I was trying to find even one thing I don't like about MacAdvantage. I can't think of a thing. I especially appreciate that Tam is available to all of us. I don't even mind waiting there while he talks to other customers on the phone because I know he stops what he is doing to speak with me when I call. ~ Doris Nelson, Petaluma, CA

(By email) Thanks guys, all is well and as usual, you guys were great. Tam is awesome. Thanks Marissa and Jazz and all. ~ Terry Murphy, Petaluma, CA

Thanks for all your help and I look forward to working with you TAM on some other lessons to help me understand the workings of the adobe products. Thanks again and hope you all have a great weekend! Cathy (by email). ~ Cathy McGuinness, Photographer, Petaluma, CA

Everything was perfect once again. Thank you Tam and all at Mac Advantage. ~ Megan Donner, Petaluma, CA

There’s a level of comfort and trust working with Tam that I wouldn’t get at Apple or Best Buy. My wife Betsy has worked with Tam for many years. I’m making the switch from PC to Mac for my business. ~ Mark Hall, Art Director with Betsy Ehlen Hall Art Direction, Petaluma, CA

I ended up taking the mac into Tam and indeed (along the still possible problems with a likely funky Belkin fire wire hub), my hard drive was failing.  Change out and data transfer done in a day and at a reasonable price.  WAY BETTER than Mac Networks and none of the attitude. A great referral and a new dedicated follower. ~ Carl Taber, Certified Specialist, Worker’s Comp, California Board of Legal Specialization, Petaluma, CA

Great service and a bonus of delightful people ~ Al Hirshen, retired Attorney, Petaluma, CA

Thanks guys! We’ve loved working with you over the years. You guys are great!! ~ Bryan Paisley, Interbill Corporation, Legal Billing Consultant, Petaluma, CA

Thanks again for saving my butt! ~ Steve Forkins, Social Worker, Petaluma, CA

From origination to completion the entire experience was 100% positive - Just like always! ~ Dennis Samuelson, Interel Inc., Petaluma, CA

As for comments, let me just say that it was an absolute pleasure working with you guys from start to finish. Everyone was very professional, knowledgeable and most importantly kind and courteous. I would recommend your services to anyone I know! ~ Kevin Taylor, Marketing Coordinator, Camelback, Petaluma, CA

We found our "go to" Mac experts finally - Mac Advantage! The best customer service persons on the planet! Honest, extremely helpful, super knowledgeable = Mac Advantage! ~ May & Lewis Wong, Current FX, Pool, Spa, & Electrical, Petaluma, CA

I so appreciate you guys! ~ Adam Kinsey, Nonprofit Consultant, Full Cup Consulting, Petaluma, CA

What is unusual about MacAdvantage is that staffers offer high touch service and in depth knowledge combined with clarity and accuracy. No one pretends to know more than they do; and no one promises what can't be delivered. Human kindness is also a hallmark of the company. When I recently dropped by to pick up a computer with my 80+-year-old friend in the car, she was thirsty. When I mentioned this to Tam, she was offered a glass (yes, a glass not a paper/plastic cup) of tasty distilled water. Where else would that happen? ~ Margaret Pick, SEO Media Services Pacific Vista Productions, Petaluma, CA

Thank you so much! I had a terrific experience all around and will be coming to you with all my Mac related needs! So happy to have found you! ~ Alexis Scarborough, Artist Musician, Petaluma, CA

Mac Advantage is a great local resource.   To be able to get my data transferred quickly when my old laptop failed and I was scheduled to go on a trip in less than 48 hours was great.  As always, Tam is a thoughtful and helpful person to work with, and the work was/is done reliably.  We'll keep coming back and referring friends. ~ David Stevens, Photographer, Petaluma, CA

You've helped me incredibly, each time I come in with an overloaded hard drive of photos! ~ Kellie Delario, Photographer, Petaluma, CA

Thank you!!! ~ John O’Hara, Horse Photographer, Petaluma, CA

They’re the kind hearts of the computing world. ~ Michael Woolsey, Photography and Development, Petaluma, CA 

Couldn't be more pleased with the service I get from Tam.  I am a building contractor and always say if I had to make my living with a computer I'd go broke.  Thank goodness I have Tam to keep me up and running. ~ Ed Roulades, Contractor, Petaluma, CA

Wow, thank you so much. Great service as usual. ~ Rod Celgarl, Petaluma, CA

Thank you so much for your patience and time. You are all so wonderful. I always recommend MacAdvantage to everyone ~ Susan Herman, Petaluma, CA

Thanks for checking in. It seems like everything is going well so far. My computer doesn't seem to be running as hot and it seems like maybe things are running a bit faster. We love Tam and are grateful to have him on our tech support team. Please tell him I'm glad he likes my burrito joint. ~ Paige Green, Photographer, The Design Guild, Petaluma, CA

Please send me an invoice. You helped me last week & I expect to pay you for your time! ~ Margaret Pick, Media Services, Pacific Vista Productions, Petaluma, CA

I was very satisfied with the MacAdvantage experience.  Even though my computer was in the shop for a while, every effort was made to get the work completed as fast as possible.  Tam has been especially helpful in the post-work time to help get my computer running back to normal. ~ Tom Hemphill, Percussionist, Petaluma

You guys are simply the best, and it is a pleasure doing business with you. I'm totally happy.         ~ Frank Hayhurst, Shaman Zone, Videographer, Musician, Recording, Languages, iPhone App Developer, Drumming, Petaluma, CA

We’re thrilled you’re there - we used to have to drive all the way to Berkeley. Your service and techs are wonderful. ~ Kim Hawkins, Producer, Petaluma, CA

MacAdvantage is an anomaly in this age of corporate greed and outsourcing. A local company whose prime directive seems to be great service in a friendly and timely fashion at extremely reasonable rates, I would not hesitate to recommend them. ~ Jack Haye, Industrial Light & Magic; Burning Man, Petaluma, CA

I know that you guys work with Pixar, Industrial Light and Magic, Whole Foods but when I need help I feel like I am treated as if I was one of those impressive and important clients. As a marginally proficient Mac user, I am always treated with the utmost respect, kindness and understanding. The work is handled efficiently and effectively, always on time or better and at a fair price. Finding a warm welcome and a gentle knowing response to my technical concerns is the rare gift offered by Tam, Laurelai and the staff at The Mac Advantage. ~ Rick Kantor, R & R Productions, Penngrove, CA

W Everyone there is an absolute delight to work with. ~ Jamie Campana, Film Editor, Filmcamp Films, Petaluma, CA

You were so kind & patient. More people like you would be a great start to a beautiful world. ~ Tracy Rose, Tracy Rose Drums, Petaluma, CA

Thank you for many years of excellent helps and service! You've been a huge help to me! ~ Carla Normand, Royal Society Jazz Orchestra, Petaluma, CA

Thank you for retrieving all our data. I can’t begin to tell you how grateful we are. ~ Juliet Pokorny, Development Director, Cinnabar Theater, Petaluma, CA

Thanks for getting back to me so promptly Tam. It is definitely faster with apps! Thank you and I will be relying on you in the future.  ~ Geoff Bradley, Musician - Singer Songwriter, Petaluma, CA

I was very satisfied with the Mac Advantage experience.  Even though my computer was in the shop for a while, every effort was made to get the work completed as fast as possible.  Tam has been especially helpful in the post-work time to help get my computer running back to normal. ~ Tom Hemphill, Percussionist, Petaluma

Thank you for retrieving our data.  I can't begin to tell you how grateful I am. ~ Juliet Pokorny, Cinnabar Theater, Petaluma, CA

Thanks again for all your help on Saturday morning! I'm letting all the schools in our district know about you! ~ Maralyn Riedel, IT Coordinator, SCOE, Petaluma, CA

It's a rare pleasure to deal with someone so utterly competent at what they do. ~ Beverly Kavanaugh, Cinnabar School, Petaluma, CA

I sent an email prior to receiving the receipt to express not only my appreciation for the expertise and patient care (pun intended) that Tam delivered both on phone and especially on site, but up to this visit I was not a Mac adherent, having spent my prior years as a pc user (as well as building and networking my English classroom at Petaluma High with 30+ pc's).  When I came home after today's visit and used this now upgraded Mac Book, I'm becoming a convert, such a dramatic shift in speed that now is equal to the two desktop pc's I own that are two years newer, and I'm surprised and delighted.  My daughter, who won't dirty her hands on either of our home pc's and from whom I inherited this Mac after gifting her a Mac Book Pro upon her university graduation last year, likely won't believe the change in this computer as she had difficulties, as I explained to Tam, in upgrading the OS from Tiger to Snow Leopard (I hope I got those right) but frustrated, as I was, with a reduction in speed and other problems that several visits to Mac stores in San Diego did nothing to alleviate, but in short order Tam applied his magic today and I will certainly Yelp and Facebook excerpts from this email to sing your praises.  Feel free to take any relevant or otherwise useful testimony from me for your website if you wish, and again my thanks for such conscientious and effective service and pleasantry. Most assuredly I'll pass this on to Mac users I know.  ~ Robert Liroff, English Teacher, Petaluma High, Petaluma, CA

I’m going to spread the word about you! I’m very happy with your service. ~ Ingrid Kelly, Department Chair of Physical Science, Marin College, Petaluma, CA

I’m going to spread the word about you! I’m very happy with your service. ~ Ingrid & Patrick Kelly, PhD, Chairperson Department of Physical Science, College of Marin, Petaluma, CA

Thanks for all your help today. ~ Julia Macdonald, Teacher, SRJC, Petaluma, CA

They’re Friendly, honest, & professional. ~ Nicky Boyette, OADS, Petaluma, CA

Thanks for all your help today. ~ Julia Macdonald, Teacher, SRJC, Petaluma, CA

You’re so calm. How do you stay so calm juggling four customers at once? ~ Toni Schlesinger, Swim Instructor, Petaluma, CA 

Barbara, who I sent to you, is thrilled with her Mac Book she got here. ~ Margo McDowell, Teacher, Petaluma, CA

I’ve had really good experiences with you. I trust you. ~ Michael Hansen, Owner, Old Chicago Pizza, Petaluma, CA

Thank you to Tam and Shawn. Always a pleasure to come see you guys and glad you are there. ~ Jason Leen, Film producer, Art Director, Etanali Films, Petaluma, CA

Uou are always reliable and great to work with, thanks. ~ Patti Trimble, Writer, Painter, Editor, Mediterranean Center for Art, Petaluma, CA

(By email) you guys need not ever worry when I’m asked, who repairs your Macs? TAM does. He is the MAN. Your boss is a wonderful businessman. Xxx to y’all. ~ Pamela Smith, Artist, Petaluma, CA

I have been very impressed with the Mac Advantage over the last few years. Tam is professional, personal and kind-always willing to do the extras, to clearly explain a problem, and to talk one down from a technology freak out. Most appreciated. ~ Nancy Bosch, Bosch Appraisals & Estates, Petaluma, CA

Tam did an amazing job! I’m posting on FaceBook: If anyone in the North Bay needs Mac support, Mac Advantage is the place to go!  ~ Mike Doran, Photographer, D&W Images, Petaluma, CA

Thanks for your good work. ~ Joop Delahaye, PT, Kaiser Permanente Medical Group, Petaluma, CA

Tam is so talented and so wonderful. He recovered a book I was writing a long time ago - historical fiction, 17th century colonial America - that was later published. ~ Elizabeth Kern, Writer, Historical Fiction, Petaluma, CA

My husband enjoyed your services! Now I’m calling with some questions. ~ Mary Sanders, Petaluma, CA

Everyone on NextDoor Petaluma recommended MacAdvantage - They all say Tam’s the best. ~ Abbe Nappan, Petaluma, CA

Thank you so so much! I really appreciate all the time you have spent with me! ~ Rachel Pandolfi, Sonoma County Medical Association, Petaluma, CA

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