Expert Data Recovery, Mac Repair and Apple Support for Teachers, other Educators, Schools / Educational Institutions

It's a rare pleasure to deal with someone so utterly competent at what they do. ~ Beverly Kavanaugh, Cinnabar School, Petaluma, CA 

I have been consistently pleased, satisfied, thrilled, and awed at their performance, knowledge, and integrity. I would recommend the Mac Advantage for all of your Macintosh needs—no other repair service in the Bay Area even comes close! ~ Jim O’Hara, Tutoring Director, Academy of Art University

Just want to say the only problem I can see is why the hell didn’t i come to you years ago. Your service and confidence you have given me that in the future I know you will be able to help me get a AAAAAA rating. Thanks. ~ Corky Cramer, Tennis Pro; Head Coach, Sonoma Academy

All the reviews were right! ~ Matt Houser, Tomorrow’s Leaders Today, Non-Profit

Thank you for your help determining that it was not my computer settings. That helped resolve the connectivity problems. ~ Beth Warner, Program Coordinator, Sonoma State University

Hey thanks!!! It its always such a pleasure to work with you. ~ Barbara Lesch McCaffry, Educator, Sonoma State University

Trying to function without a computer is not wonderful, so I hope you are available to rescue us... forever. The help you have given us has always been beyond excellent. Thank you so much for your patience with computer users.  ~ Al Janulaw, Educator, Sonoma State University

Thank you for your assistance with out new Pro Tools Recording & Editing Studio. Our first classes begin on Feb. 20th and it wouldn’t have happened without your help. Your knowledge of Mac Products and your overall professionalism is second to none. Mac Advantage supplied the technical expertise that allowed us to use these computers with the Pro Tools equipment. ~ Jeff Green, Comstock Middle School

As Technical Director for a school district in Sonoma County my job depends upon reliable resources for technical expertise. MacAdvantage is my Mecca when it comes to MAC support. Outstanding in every aspect; prompt, incredibly polite service, lightning speed turn-around and exceptional pricing. (Schools, budget cuts, get it?) Of the dozens of Macs that I have serviced through MacAdvantage I have yet to take one back for redo. I could not come close to saying the same thing about Dell or Apple Store or HP or Symantec or . . shall I go on? ~ Cathy Bostedt, Technical Coordinator, Twin Hills United School District

I consider you a miracle worker. ~ Bill Carlson, Teacher Environmental Studies, Sonoma, CA

Bravo, Tam! Champagne is spraying everywhere! Robert was right; you are a genius! ~ Onye Onyemaechi, Founder, Village Rhythms, Unite Against Bullying, Drugs and Tobacco!

You are all about service. Your website is head & shoulders above the other Santa Rosa Mac Repair shops. Maybe they just don’t care about servicing macs anymore. ~ Jan Adair, California Literacy Reading

Tam was awesome. Very good process and, best of all, no waiting! Applecare never did resolve the problems. MacAdvantage did. ~ Jon Fukato, Chemistry, Sonoma State University, Rohnert Park, CA

Your service is fabulous and the turnaround always as promised. ~ Jerry Stemach, Educational Materials, Start to Finish

I was so amazed that one, you were able to serve my immediate and critical need of getting my Mac Book Pro back on track after a bizarre hard drive crash. Tam, your listening skills and ability to problem solve with such clarity was much appreciated, as was your honest delivery of news associated with cost. I very much value the timely and most respectfully professional nature of our interactions. Should I experience future Mac problems that I’m unable to work through myself, I will turn first to you folks. Same goes with anyone I know looking for such expertise.  ~ Thomas Nelson, Professor- Supervisor of Doctoral Research, University of the Pacific

My experience with the MacAdvantage is wonderful. Great customer service.....They say what they do and do what they say. ~ Ann Joergenson, Art Teacher, ret.

After a month of going through all the files you recovered from my deleted hard drive, I'm just now realizing just how much you recovered. It was so traumatic to delete all my research, scholarship, course notes, lectures, and other work. Twenty years worth of work was recovered, including research material that will me get back into writing my book. Thank you for your timely and professional service!           ~ Dr. Ingrid Walker, Associate Professor, University of Washington

Thanks again for all your patience and help on A Patchwork of Lives. Ill send you and Laurelai an invitation to the reading. I’m leaving soon for a month-long writing residency and might need to call to ask your advice on how to transport my iMac and printer. ~ Karen Benke, Poet/Teacher/Writing Guide

I continue to stand by my glowing comments after my last transaction just a few weeks ago. Thank you. ~ Jim O’Hara, Tutoring Director, Academy of Art University

My entire experience with MacAdvantage was fantastic. You explained everything clearly and fixed my computer so quickly, and my "slow computer" problem is gone. I use my machine for work, and so it's been used for at least 8 hours/day 5 days/week for the past 3 years and I am thrilled that's it's pretty much like new again.  ~ Sanaz Kiesbye, Meeting & Event Planner, Educational Advisors, Inc.

Tam came to the rescue when my iPhoto library was corrupted. I feared losing countless irreplaceable pictures, but he was able to rebuild the database. He also improved my system to ensure that all of my data is backed up on a regular basis. The service he provided was timely, professional and a solid value. Tam is also very personable and I wouldn't hesitate to recommend his work anyone in need. ~ Brian Benefield, Co Director, Ma Petite Ecole

I’m a frequent flyer with The MacAdvantage. ~ Brian Wilkinson, Clown & Art Teacher, Youth Studio Sonoma/Imagine Bus Project

THANK YOU for a job well done, it works great... Also a couple of things...I’ve recommended a friend who will be calling you soon...I told her that you would have the best deal and we already know about your great service! ~ Wayne Levie, Sonoma County Office of Education

We now have substantial history with MacAdvantage, and want to assure you that the help we receive is the reason we don't look elsewhere for help. Tam and Brandon always have good ideas for solving our glitches. Their availability is quick to immediate, and they are very patient. ~  Joanne & Arthur Blum, Project Seed, Berkeley, CA

Laurelai was very helpful on the phone. I can tell she is a very special person. ~ Nadya Bratt, Educator, Sebastopol, CA

Tam...you are an invaluable asset to all MacHeads out here. ~ John Vogt, AP Biology, Rancho Cotati High School, Rohnert Park

It’s so much nicer doing business here than at other Mac repair shops in Santa Rosa. ~ Violet Carrera, SRJC Tutor, Cotati, CA

WOW! Thank you! The card is working fine. The memory is just right! Thanks again!  ~ Nels Worden, SSU-Chemistry, Rohnert Park, CA

I’m a frequent flyer with The MacAdvantage. ~ Brian Wilkinson, Clown & Art Teacher, Youth Studio Sonoma/Imagine Bus Project

Experiencing a last-minute emergency just before leaving the country for 3 1/2 months, I was thrilled to discover the folks as MacAdvantage. Brandon diagnosed the problem, replaced the hard drive, transferred all my data, and within hours, I was “good to go.”  ~ Laura Downing-Lee, Instructor, Theatre Arts, Santa Rosa Junior College

Because my hard drive crashed I had to seek a company that could do quality data retrieval efficiently & quickly. The MacAdvantage met all my expectations . . . I’d recommend them to anyone. ~ Bob Scorby, Educational Author, Santa Rosa, CA

My experience with Tam & Laurelai has been wonderful. They make time to talk to me, and that is extremely important. They do what they say they are going to do and now they are Mac Reps, which is even better. ~ Ann Joergenson, Art Teacher, Ret.

Laurelai, the sweet and sensible person who answered my phone query was so helpful and patient; more like a psychotherapist and a good thing too as she has to talk to so many distraught people, at a loss when their computers stop working.You are the BEST and no, don’t change a thing. ~ J.J. Wilson, Professor of English, Ret., Sonoma State University

I so appreciate your service. It is great to get answers so quickly & have you so nearby. I will recommend you!! ~ Dr. Kelly Estrada, Professor, Sonoma State University

MacAdvantage is a Genius Bar that is here in our own back yards: an excellent business marked by talent, graciousness and effective service. ~ Michael ‘Mac’ McCaffry Educator, Sonoma State University

I would just like to take a moment to say how appreciative I am of the truly incredible customer service I received from Tam earlier this morning. I had a question about a repair on my MacBook pro and he was able to point me in directions to solving my problem over the phone very quickly. You have saved me countless hours of time and effort and definitely brightened my day and lifted my spirits. I applaud The Mac Advantage for the help and praise the customer service which truly has gone above and beyond what I’ve seen anywhere else.

I hope you all have a bright day!  God bless ~ Phoenix Eyre, Intercultural Communications, Pepperdine University

I have been taking my Macs to MacAdvantage since (they opened a Sonoma County location in) the early 90's. I have always been completely satisfied with their service. They are capable, sincere, and really care about their customers. I recommend them unreservedly. I'm grateful that they are there to help me with my computer problems, and to educate me when I have no idea what's going on! They are real life-savers. ~ Beverly Riverwood, The Education Coach

Thanks for all your help today. ~ Julia Macdonald, Teacher, SRJC

I appreciate your expertise! I shall pass the word. Mac Advantage rules! ~ Lanny Cotler, Filmmaker, Writer, Teacher

My experience with The MacAdvantage is wonderful. Great customer service . . . They say what they’ll do and do what they say. ~ Ann Joergenson, Teacher & Peace Promoter, Santa Rosa, CA

Tam, Thanks again for your expertise in quickly solving my power problem yesterday. My friend Terry and I are Mac enthusiasts and will spread the word of your expertise.   ~ Michael Atchison, Spanish Teacher, Montgomery High School, Santa Rosa

Just wanted to let you know that the pictures you found were the right ones. Your depth of knowledge in this area is impressive. Thank you for your help. ~ Jan VarnBuhler, Teacher, Santa Rosa

I’m going to spread the word about you! I’m very happy with your service. ~ Ingrid Kelly, Department Chair of Physical Science and Patrick Kelly, PhD

Marin College

I joined Yelp just to write a review about The Mac Advantage - so that should tell you something right there. I live in the East Bay (about an hour from the Mac Advantage), but after seeing the reviews I knew it would be worth the trip! I was not disappointed. Rachel and Brandon were very professional, prompt and friendly. They always called me back within 24 hours with any updates and completed the work very quickly. The environment was so welcoming that you felt like you were having your techy friend check out your computer. They saved my MacBook. Horror of horrors happened when some red wine spilled on the keyboard one night. Yikes! I saw my life flashing before my eyes - my MacBook - my life! Anyway, they were able to fix it up in less time and for less money than they originally thought. I only trust my MacBook to the best - The MacAdvantage. ~ Andrea Wilson, Art Instructor

Frustrated, as I was, with a reduction in speed and other problems that several visits to Mac stores in San Diego did nothing to alleviate, Tam applied his magic today and I will certainly Yelp and Facebook excerpts from this email to sing your praises. My thanks for such conscientious and effective service and pleasantry. I want to express not only my appreciation for the expertise and patient care (pun intended) that Tam delivered both on phone and especially at the shop, but also to let you know that up to this visit I was not a Mac adherent, having spent my prior years as a pc user (as well as building and networking my English classroom at Petaluma High with 30+ pc's).  When I came home after today's visit and used this now upgraded MacBook, I'm a convert. Such a dramatic shift in speed that my mac is now equal to the two desktop pcs I own that are two years newer.  I'm surprised and delighted.  My daughter, who won't dirty her hands on either of our home pc's (and from whom I inherited this Mac after gifting her a MacBook Pro upon her university graduation last year) likely won't believe the change in this computer as she had difficulties in upgrading the OS. Most assuredly I'll pass this on to Mac users I know.  ~ Robert Liroff, English Teacher, Petaluma High

Thank you very much for all Tam's fine work on our computer and printer.

Your very high level of service is most appreciated. ~ Louee Newton, Retired Teacher & Bill Newton, Retired Business Manager

Thanks for all your help today. ~ Julia Macdonald, Teacher, SRJC

Tam drew out a beautiful diagram for me & everything worked perfectly. ~ Ellie Held, School Nurse/Teacher

At this point in life, besides quality service - I seek to patronize companies & people who are kind in nature. Thanks for both. ~ Paul & Stephen Lamb, Athletic Teacher, ret.

I’m going to spread the word about you! I’m very happy with your service. ~ Ingrid & Patrick Kelly, PhD, Chairperson Department of Physical Science, College of Marin

Everyone was courteous. Helpful & professional, All great, especially the turnaround time - thank you very much. 11 on a 1-10 scale. ~ Dorisse Neale, BreathDance

The computer is running much faster. My only surprise with your service was that

the bill was lower than I expected. You guys are great, friendly, and very helpful. ~ Richard Fennell, Teacher, ret., Lincoln Elementary

Tam drew out a beautiful diagram for me & everything worked perfectly. ~ Ellie Held, School Nurse / Teacher, Kenwood, CA

Wham, bam, thank you Tam! Successful information retrieval – excellent experience from first phone contact to completion of work. ~ Lawrence Maykel, Archaeologist, Teacher, ret., Guerneville, CA

I have ONLY good things to say about any MacAdvantage experience I have had. Marissa found my computer info in the system when I phoned because the information was already there, Tam knew which part was likely needed and could look to see if he had one in stock. I want to thank Marissa and especially Tam for turning a potential disaster for me into something very different indeed. ~ Mara Ribbin, R.N. Herbalist Student, Energy Healing

I’m a frequent flyer with The MacAdvantage. ~ Brain Wilkinson, Art Teacher/ Rockstar/ Imagine Bus Project Non Profit

Your service is fabulous and the turnaround always as promised. I had MacAdvantage install Office on my Macbook Pro. ~ Jerry Stemach, Start to Finish

Thanks again for all your help on Saturday morning! I'm letting all the schools in our district know about you! ~ Maralyn Riedel, IT Coordinator, SCOE 

You put people before profit ... and because that upholds a higher truth, it attracts success. ~ Jeri Nager, Artist & Teacher

Thank you very much for all Tam's fine work on our computer and printer. Your very high level of service is most appreciated. ~ Louee Newton, Retired teacher & Bill Newton, Retired Business Manager 

As Technical Director for a school district in Sonoma County my job depends upon reliable resources for technical expertise. MacAdvantage is my Mecca when it comes to MAC support. Outstanding in every aspect; prompt, incredibly polite service, lightning speed turn-around and exceptional pricing. (Schools, budget cuts, get it?) Of the dozens of Macs that I have serviced through MacAdvantage I have yet to take one back for redo. I could not come close to saying the same thing about Dell or Apple Store or HP or Symantec or ... shall I go on? ~ Cathy B., Technical Coordinator, Twin Hills United School District

I’m a frequent flyer with The MacAdvantage. ~ Brian Wilkinson, Clown & Art Teacher, Youth Studio Sonoma/Imagine Bus Project

I have nothing, but glowing words for this business! My latest issue was with Mobileme and related calendar syncing issues. I first went to the Mac Genius Bar in the Apple Store at the Santa Rosa Plaza Mall where they spent 2.5 hours on it and didn't fix the problem. I had Mac Advantage take a look at the Mobileme issue while I was getting my DVD replaced there; Tam and Brandon fixed the problem. Tam and his team always greet me with a smile and gladly answer any questions I have, no matter how simple or elementary in nature.  I'm so thankful to have such a great company nearby to call on for Mac service and/or questions. If you want friendly customer service, knowledgeable people who know Macs inside and out and timely service, then this is where you want to take your business ~ Collette Michaud, CEO and Founder, Children’s Museum of Sonoma County, and Collette Michaud Design

Thank you Tam & Crew for teaching me how to put things in recovery mode and the importance of backing up with Time Machine when you worked on my MacBook awhile back-it definitely helped this week!  ~ Catherine Herrod, Writer, Teacher & Anti-Bullying Advocate

In an era where customer service is seriously lacking in many businesses…

it’s just the opposite with Tam and MacAdvantage. I have always been 100% satisfied.Tam, Thank you for your patience, knowledge and calmness. Actually makes learning new things on the computer fun! ~ Bonney Meyer, R.N., Life Coach, Educator & Author, Sebastopol, CA

Thanks muchly, as usual your service was prompt and well done and reasonably priced. ~ Beth Warner, Program Director, Sonoma State University, Rohnert Park, CA

Fully Identified Authenticated Five Star Educator Reviews You Can Trust from Professors, Coaches, and other Teachers at Colleges, Universities, Private and Public Schools in Santa Rosa, Petaluma, Rohnert Park, Cotati, Sebastopol and Healdsburg

Reviews of Mac Repair and PC, Mac, External Hard Drive Data Recovery, Retrieval and Restoration Services from Santa Rosa, Petaluma, Sebastopol, Healdsburg - Sonoma County School Districts - Teachers, Educators, Tech Support

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