Reviews from Photographers, Filmmakers and Videographers

Film and Photography Industry Mac Repair and Apple Support in Santa Rosa, CA

It’s amazing how fast you guys work. I had a problem, I called, and you saw me right away.

Took care of my problem on the spot......Would I recommend your service? In a heartbeat!

~ Dan Howard, Creature Fabricator, ret., Industrial Light & Magic, A Division of Lucasfilm

MacAdvantage is an anomaly in this age of corporate greed and outsourcing. A local company whose prime directive seems to be great service in a friendly and timely fashion at extremely reasonable rates, I would not hesitate to recommend them. ~ Jack Haye, Industrial Light & Magic; Burning Man

You are life savers! We were able to finish the rough cut of our film and get it to ITVS (PBS) because you were able to immediately recognize our problem as the video card AND were able to replace it in record time. I had imagined any number of scenarios that were not pretty but we had virtually no down time. Compared to any other service that is in the tech world or energy sector you guys are the very best. We love you Tam! . . .  Tam rocks! He has always helped us in our moment of computer insanity. ~ Vivien Hillgrove,  Academy Award Winning Film Editor, Mom’s Head Gardens, Santa Rosa, CA 

The experience is always great. I love Tam. He and the team do a great job. I would send anyone with a mac to you. I would tell anyone they should get a Mac so that they can work with MacAdvantage!  The experience is always great. ~ Randall Frederick, Filmmaker, Moving Images Production Company

I appreciate your expertise! I shall pass the word. Mac Advantage rules! ~ Lanny Cotler, Filmmaker, Writer, Teacher

They have revived the notion of customer service in a world where that concept is all but lost. ~ Mike Chase, Mike Chase Photo

Outstanding and clearly went out of your way to help me get this done on my ridiculous timeframe.  All the parts were in stock, turnaround was same day, and Tam is one of the coolest guys around and knows his stuff!!  Also what I appreciated, (and I am a harsh customer service critic), was that there was no up-sell.  Tam took the time to understand what I wanted and did not recommend the most expensive and instead recommended the best fit for my needs.  FIVE STARS. I have two companies that I use as exemplary customers services examples with my teams at work…I now have a third to add to that list.  Superb! I honestly cannot think of a thing that you could have done any better.  Thanks! ~ Treg Tyler, Lowepro

Thank you very much for all your hard work, Tam! I really appreciate it and look forward to seeing you. ~ Gérard Angé, Cinematographer, Director of Photography, Editor and Film Journalist, Gérard Angé Productions Intl, Healdsburg, CA

Fantastic job, thank you very much for the excellent service and fast turn around!!! ~ Ralph (Will) Chubb, Photogrpaher, Santa Rosa, CA

Everyone there is an absolute delight to work with. ~ Jamie Campana, Film Editor, Filmcamp Films, Petaluma

Tam is the only person on earth I would recommend for repair. ~ Suzanne Karp, Wedding, Family, Portraits photographer, Santa Rosa, CA

You've helped me incredibly, each time I come in with an overloaded hard drive of photos! ~ Kellie Delario, Photographer

Thank you!!! ~ John O’Hara, Equine Photographer

I was thinking, can’t you find quality service anywhere? But, Tam confirmed his suspicion that it was a faulty hard drive - and replaced it under warranty.  Now I’m a happy customer! ~ Leland Dennick, Videographer

I was looking for Mac Repair in Santa Rosa, found MacAdvantage and phoned immediately... speaking with Tam.  I had read some positive reviews about Tam and decided to give him a shot, as I hate going into the Zoo that poses for an Apple Store in Santa Rosa. ~ Lawrence Beck, Photographer, Bodega Bay, CA

You are my one and only trusted Mac Source!  ~ Dianna Murphy, Photographer, Geyserville, CA

Thank you very much for everything!!!!  ~ Tracey Page, The Sonoma Photo Booth Company, Santa Rosa, CA

Everyone I talked with was extremely polite. The Tech was excellent, the job was complex and had hidden pitfalls and they were resolved quickly. The "Turn Around" time on the repair was extremely fast, even with the delay mentioned! The quality of the repair is excellent!  ~ Alan Kearney, Photographer

To be perfectly honest, I can't think of any possible way you guys could improve your service. MacAdvantage is—by a considerable measure—the very best computer service company I have ever dealt with. And having purchased my first computer in 1983, I've visited many, many computer shops.Thank you again for such wonderful service. My new hard disk works great and it has all of the data from the old disk intact. Absolutely thrilled that Tam could recover the data. ~ Bonnie Downs, Photography/Videographer

Mac Advantage is a great local resource. To be able to get my data transferred quickly when my old laptop failed and I was scheduled to go on a trip in less than 48 hours was great.  As always, Tam is a thoughtful and helpful person to work with, and the work was/is done reliably.  We'll keep coming back and referring friends. ~ David Stevens, Photographer

In the middle of a photo shoot, I encountered a show stopping issue with my Mac. I called The MacAdvantage, and they were able to troubleshoot over the phone and have me up and running in time to meet my deadline! This type of service is invaluable; The MacAdvantage is a great resource. ~ Heather Balston, Photographer, Agilent Technologies, Inc., Santa Rosa, CA

Tam, You are a super teacher! All files transferred and time machine ticking away. I'll call you next week about the mask project, Thanks Again! ~ Charlie Niles, Photographer & Avid Cyclist, Santa Rosa, CA

I’m more than pleased with your service.  The staff was very friendly and informative, and the service was extremely fast. I will definitely refer anyone that I meet to you. ~ Phil Minton, Photographer and Electronic Arts

Thanks for all your help and I look forward to working with you, Tam, on some other lessons to help me understand the workings of the adobe products! ~ Cathy McGuinness, Photographer, Petaluma, CA

I have done business with Tam. I vouch for him. Tam owns MacAdvantage. He is an Apple consultant, an Apple repair specialist, a photographer, a licensed pilot, and a decent, pleasant, straightforward man with integrity who believes in providing excellent customer service at reasonable prices. He can service you anywhere in the world, remotely, if you have access to the Internet2/6/2015: 

~ Peter Mancus, Attorney & Photographer, Cloud 9 Photography, Santa Rosa, CA

You guys are the best! thanks for rescuing me from a bad hard drive.

~ Christopher Evans, Photographer/Artist Healdsburg, CA

You were wonderful!  I works like a new computer and you completed the work so fast.  I wouldn’t go to any other computer repair shop. ~ Karen Preuss, Karen Preuss Photography, Cotati, CA

707-664-0400

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