The team at MacAdvantage was so easy to work with. They replied to my service request quickly and I was able to get my Mac in for service way faster than I thought I’d be able to.  I’d taken my computer in to them because it was running horribly slowly, but within just a couple days they had diagnosed the problem, recommended repairs, made the repairs, and had the computer back to me. It now runs even better than brand new. ~ Devina Douglas, Attorney

Top-of-the line in terms of customer service and the quality of their work. Wouldn't think of going anywhere else. I really appreciate how MacAdvantage's staff quickly and effectively identifies and fixes computer crises, sometimes even solving problems at far less cost than what quoted. Also am thankful for Tam’s availability for phone advice on minor mac issues. ~ Don Lipmanson, Attorney

Great service and a bonus of delightful people. ~ Al Hirshen, Writer, Consultant, ret. Rolls Royce, and Attorney, ret., Housing Law Section of the National Housing and Development Law Project, Earl Warren Legal Institute, University of California, Berkeley

What you did for us is huge! I know it’s a long drive from Sonoma to Vallejo, but I wouldn’t use anyone else. Tam's service is great. We had an immediate need for help and he arranged a time within 24 hours to come to our office and fix our Mac OSX Server permissions and file structure and set up remote access to the server. He got everything working properly and answered all of my questions. I appreciate how fast he responded and how effective he was at getting our server working as it should. ~ Norbert Frost, Attorney

I was completely satisfied. Dropping off my Mac was simple. The work was completed as committed. The price for the effort very reasonable I will recommend MacAdvantage to all my friends. ~ Mike Schuh, Entrepreneur, Foundation Capital

I've dealt with a lot of mac computer service folks over the years but none were nearly as good as Tam and Brandon. They were extremely helpful, expert and practical. I've never experienced this level of immediate and friendly assistance and cost-effectiveness from other technicians. It was essential to get fast action to remedy the situation and The MacAdvantage came through with flying colors. ~ Attorney Bruce L. Ishimatsu, Bird, Marella, Boxer, Wolpert, Nessim, Drooks & Lincenberg

Thank you all!  Your professionalism and kind helpfulness was most appreciated.  And I wanted to tell you – I love the detailed and accurate directions given on your web site. I will not hesitate to seek your help again if/when needed.  I would highly recommend your services to anyone needing assistance with their Mac product! ~ Karen M. Hendrickson, Law Offices of McLaughlin & Hendrickson, Sebastopol, and The Collaborative Practice Center, Santa Rosa

Your technicians have helped me many times without charging me. I want to pay for your help today. Please charge my card! ~ Larry Frierson, Attorney, ret.

I have done business with Tam. I vouch for him. Tam owns MacAdvantage. He is an Apple consultant, an Apple repair specialist, a photographer, a licensed pilot, and a decent, pleasant, straightforward man with integrity who believes in providing excellent customer service at reasonable prices. He can service you anywhere in the world, remotely, if you have access to the Internet.

~ Peter Mancus, Attorney, Writer & Photographer, Cloud 9 Photography

Fast, knowledgeable, reasonable and efficient service. Unlike other so-called computer experts Tam explained every thing he did. Other local computer repair people are used to charging full rates in the $100.00 per hour range  even though they may work 5 minutes for working on the same issues that were not corrected initially. Quality work done at reasonable prices by someone who is not hesitant to clearly explain what they did. ~ Richard Rosenberg, Attorney, Healdsburg, CA

I ended up taking the mac into Tam and indeed (along the still possible problems with a likely funky Belkin firewire hub), my hard drive was failing. Change out and data transfer done in a day and at a reasonable price.  WAY BETTER than other Santa Rosa mac repair shops and none of the attitude. A great referral and a new dedicated follower. ~ Carl Taber, Certified Specialist, Worker’s Comp, California Board of Legal Specialization

My service experience with MacAdvantage was great as always. Thanks to Tam and to Marissa for always making things go smoothly and swiftly. ~ Steve Jameson, REALTOR® SFR, CDPE, EcoBroker Certified, e-Pro

Loved my experience with your company, and now I love my MacBook Pro again. ~ Jeff Phillips, Vice-President of HP Investments, Inc

I was very impressed with the service and knowledge I experienced at The MacAdvantage.  Not only did they fix my computer but they taught me some very useful capabilities my computer has that I had never used before. I live and work in San Francisco but I refuse to take my computer anywhere else. ~ Eric Jackson, Tax Accountant, San Francisco

Took my iBook to Mac Advantage in October (after a major OS update permanently disabled Firefox) based on Yellow Pages testimonials and way better customer service than a Santa Rosa mac repair competitor I'd used previously. We discussed if it was worth salvaging a five-year old machine and I decided to try for a couple more years. Tam installed a new memory card and detected an imminent hard drive failure, which they replaced and thankfully managed to retrieve all my data. ~ Don Lipmanson, Law Office of Donald Lipmanson

Thank you very much! Hopefully you enjoyed the biscotti from Healdsburg so much you’ll open an office there, much closer to Boonville  ~ Geraldine Rose, Attorney and Counselor at Law, Boonville, CA

You so fabulously helped me transfer materials from my PC and set up my iMac when I purchased it in 2011. Then again last year you gave me advice about an email issue. ~ Julie E. Moore, Litigation & Legal Services Group,

Happy to add my 5 star review to the list. Thank you Tam and the Mac Advantage crew for bringing new life to my iMac. I will be back for future upgrades to my other computers. ~ Steve Tradewell, CFO, Director of Finance & Administration, Napa Valley Vintners

Thank you all for coming to my rescue, over and over again.I  could not be more satisfied with the incredible service, consideration and caring help provided every time I have needed help from MacAdvantage. You are wonderful. ~ Shirley Goodin, Business Consultant, ret.

When my mac needs service, I’m coming here & nowhere else. I respect you & appreciate what you know how to do. This is so much fun coming down here. It’s a long drive, but worth it! Bless you. ~ Paul Class, Manager, Streetcar Investment Group

As always you all are wonderful, helpful and quick! Nothing to improve on in my experience! Thanks much! ~ Suni Levi, Sonoma County DA Office

Thank you Laurelai! I’ve only worked with Tam when I’ve come in, and I always appreciate his easygoing and highly competent style. Losing access to a hard drive is scary, and talking with Tam in those moments dramatically lessens my stress, and I greatly value his ease, and your very reasonable prices! ~ Christopher Peck, Investment Advisor, Holistic Solutions

Again, and as always, very very pleased with the service. Tam recovered all data from a crashed hard drive, and at a reasonable cost, (as in half of other estimates) and in a remarkably short period of time. In case you ever lose the name "MacAdvantage" perhaps you can pick up "MacMiracleWorker."

I am happy and relieved that I have you folks as my IT department. ~ Brian Connolly, Connolly Advisors, Investment Management

I have confidence in you & trust what you recommend. ~ Frank Briceno, Attorney, Santa Rosa, CA

Most satisfied. You folks rock!  Very pleasant experience. ~ Guy Heckenlively, Financial Services, Heckenlively Enterprises

It’s so nice to come to a place where you know you’ll be taken care of and I know I can trust the integrity of the work and the staff. ~ RJ Kamprath, Animal Advocacy Sonoma County; Formerly Acquisitions, Woodmont Capital Group, Retired

You have always given us great service from the initial phone contact to the out-the-door with the fixed computer. We have used your service several times now and have always been very satisfied. ~ Douglas & Sonjia Rustad, Daytrader

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